-
F-Line - Black
Vendor:SUBÜ CanadaRegular price $90.00 CADRegular priceUnit price per -
F-Line - Beige
Vendor:SUBÜ CanadaRegular price $90.00 CADRegular priceUnit price per -
F-Line - Khaki
Vendor:SUBÜ CanadaRegular price $90.00 CADRegular priceUnit price per -
F-Line - Grey
Vendor:SUBÜ CanadaRegular price $90.00 CADRegular priceUnit price per
Size Chart
| SUBU SIZE | SIZE 00 | SIZE 0 | SIZE 1 | SIZE 2 | SIZE 3 | SIZE 4 |
|---|---|---|---|---|---|---|
| EU | 35 - 36 | 37 - 38 | 39 - 40 | 41 - 42 | 43 - 44 | 45 - 46 |
| UK | 3 - 4 | 4.5 - 5.5 | 6 - 7 | 7.5 - 8.5 | 9 - 10 | 10.5 - 11.5 |
| US (Men) | 3.5 - 4.5 | 5 - 6 | 6.5 - 7.5 | 8 - 9 | 9.5 - 10.5 | 11 - 12 |
| US (Women) | 5.5 - 6.5 | 7 - 8 | 8.5 - 9.5 | 10 - 11 | 11.5 - 12.5 | 13 - 14 |
| JP | 20 - 21.5 | 22 - 23.5 | 24 - 25.5 | 26 - 27.5 | 28 - 29.5 | 30 - 31.5 |
Maintenance
The materials are machine washable, but for safety it is recommended to clean them by hand with lukewarm water. Do not dry the SUBU in a dryer as the EVA layer in the sole may be damaged.
MAINTENANCE
Please wash by hand in lukewarm water with mild detergent.
Use a soft brush to clean the dirt off.
Once cleaned, dry thoroughly, avoiding the direct sunlight.
Storing while dirty or moist might result in mold or discoloration. Do not wash in a washing machine. Please refrain fro drying in dryer, as may deform the EVA layer of the sole.
Return and Refund Policy
For orders placed before February 1st, 2025 see this policy.
Return & Exchange Policy
Effective for orders placed on or after February 1st, 2025
Eligibility for Returns
- Items must be returned within 30 days of purchase.
- Products must be unused, in their original condition, and returned with original packaging.
- Final sale items are not eligible for refunds. However, exchanges may be possible under certain conditions (see below).
Return Process
If you need to return an item:
- We will provide a return label, and the cost of the label ($15 to $30, depending on your location) will be deducted from your refund.
- Refunds are processed after we receive and inspect the return to ensure it meets eligibility criteria.
Important:
If you prefer to use your own shipping method, you will be fully responsible for the package, including any loss or damage in transit. You must also provide us with a tracking number.
Exchange Process
If you’d like to exchange an item:
- Contact us to confirm availability of the new item or size.
- You are responsible for the return shipping fee ($15–$30).
- We will send you an invoice for the return shipping cost, and the return label will be issued once payment is received.
- Once we receive and inspect your return, we will ship your replacement.
Defective or Incorrect Items
If you received a defective or incorrect item:
- We will cover all shipping costs for the return and replacement.
- Please contact us immediately so we can resolve the issue.
General Conditions
- Items must be returned in their original condition and packaging, including any protective materials and tags.
-
Service Charges:
- 20% fee if packaging is missing or damaged.
- 50% fee if the product itself is damaged.
- Refunds typically take 2–7 business days to process after inspection.
Return Checklist by Product Type
Slippers & Footwear
- Must be unworn and free of marks or blemishes.
- Return in original box (place the box inside another shipping box).
We aim to ensure a transparent and fair return process.
If you have any questions, please fill out our contact form.
Last updated: January 29, 2025
Shiping Policy
Shipping & Delivery Times
- Free shipping on all orders—no minimum purchase required.
- Orders are processed within 1 to 2 business days after payment confirmation.
- Estimated delivery times vary by location:
- Quebec & Ontario: 2 to 5 business days
- Other Canadian provinces: 3 to 10 business days
- Remote areas & territories: 7 to 14 business days
Shipping Schedule
-
V Distribution ships Monday through Friday, excluding statutory holidays.
Order Tracking
- Once your order has shipped, you will receive a confirmation email with a tracking number.
- You can track your package directly through the carrier’s website.
Shipping Destinations
- We currently ship only within Canada.
- We do not ship to P.O. boxes or APO/FPO addresses.
Address Errors & Undelivered Packages
- Please ensure that your shipping address is accurate and complete when placing your order.
- If a package is returned to us due to an incorrect or incomplete address, we will contact you to arrange reshipment. Additional shipping fees may apply.
If you have any questions, please fill out our contact form.